Question 1

How do I track my data usage?

Accepted Answer

Monitor your data consumption in real-time. Learn how to use the Roafly app to track your remaining balance and ensure you never run out of data unexpectedly.

Question 2

What happens when my plan expires or data runs out?

Accepted Answer

Find out what happens when your Roafly data plan ends. Learn how to top up your existing eSIM or buy a new package to stay connected without any interruptions.

Question 3

Does Roafly have any speed limits (Throttling)?

Accepted Answer

Does Roafly slow down your internet? Learn about our high-speed data policy and how we ensure fair usage without hidden throttling for a seamless experience.

Question 4

How many eSIMs can I store on my device?

Accepted Answer

Wondering how many digital SIMs your phone can hold? Check the eSIM storage limits for iPhone and Android, and learn how to manage multiple Roafly plans easily.

Question 5

Can I use the same eSIM on multiple devices?

Accepted Answer

Can you share one eSIM across different phones? Learn about the one-time installation rule and why eSIMs are digitally locked to a single device for security.

Question 6

Can I make phone calls or send SMS with my eSIM?

Accepted Answer

Can you make calls or text with a Roafly eSIM? Learn about our data-only plans and how to stay connected using VOIP apps like WhatsApp, FaceTime, and Skype

Question 7

What should I do when I finish my trip?

Accepted Answer

Finished your trip? Learn how to safely disable or remove your Roafly eSIM and man

Question 8

Does the plan start when I buy it or when I install it?

Accepted Answer

When does your data plan actually start? Learn about Roafly’s activation policy—whether it begins at purchase, installation, or upon arrival at your destination.

Question 9

Can I change my eSIM plan after purchase?

Accepted Answer

Can you modify your eSIM plan after buying? Learn about Roafly’s policy on plan changes, refunds, and how to ensure you have the right data package for your needs.

Usage & Plan Management

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