How do I check if my iOS device supports eSIM?

To use a Roafly eSIM on your iPhone or iPad, your device must be network-unlocked and have an eSIM chip. You can verify both in seconds.

Step 1: Check for Carrier Lock (Crucial) Before checking anything else, ensure your device is allowed to use other networks:

Go to Settings > General > About.
Scroll down to find Carrier Lock (or Network Provider Lock).
It must say "No SIM restrictions". If it says anything else, your device is locked and cannot use any eSIM.

iphone sim restriction

Step 2: Check for an EID Number (eSIM Capability) Every eSIM-compatible device has a 32-digit EID number. There are two easy ways to find it on your iPhone or iPad:

Method A (The Quickest Way): Open your Phone app and dial *#06#. If a screen pops up displaying a barcode and a 32-digit EID number, your device supports eSIM!
Method B (Through Settings): Go to Settings > General > About. Scroll down past the Wi-Fi and Bluetooth details. Look for a section named Available SIM or Digital SIM. If you see a 32-digit number next to the word EID, your device has an eSIM chip. (Note: If you only see IMEI and no EID, your device does not support eSIM).

⚠️ Step 3: The China/Hong Kong Exception Most iPhones purchased in Mainland China, Hong Kong, or Macau feature physical dual-SIM trays instead of eSIMs.

To check your region: Go to Settings > General > About and look at the Model Number (e.g., MN573LL/A).
If the letters right before the slash (/) are CH, ZA, or ZP, your iPhone likely does not support eSIM.

ios model number

What about iPads?

The steps are exactly the same. However, please note that your iPad must be a "Wi-Fi + Cellular" model. Standard Wi-Fi-only iPads do not support SIMs or eSIMs.